Terms of Service

OnDeck Platform Terms

Updated: July 28, 2025

These Terms of Service ("Terms") govern your use of the OnDeck platform, including all features, functionality, and services offered through our website and related tools. By accessing or using OnDeck, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Platform Purpose

OnDeck provides an online platform designed to connect freelance production crew members ("Crew Members") with individuals or organizations seeking talent for media and production projects ("Project Owners").

OnDeck is not a staffing agency, employer, or party to contracts formed between users. We are a neutral technology provider.

2. Eligibility

By using the platform, you affirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding agreements
  • All information provided by you is accurate and truthful

You are solely responsible for maintaining the confidentiality of your login credentials and for any activity under your account.

3. User Responsibilities

You agree not to:

  • Post false, misleading, or fraudulent content
  • Use the platform to harass, defame, or harm others
  • Violate any applicable local, state, national, or international law
  • Interfere with or disrupt the operation of the platform

We reserve the right to suspend or terminate your access at our sole discretion for violations of these Terms.

4. No Guarantee of Employment or Services

OnDeck does not guarantee:

  • That users will find work or hire talent through the platform
  • The performance, availability, or conduct of any user
  • Any outcome of interactions or contracts formed on or through the platform

All hiring decisions, terms of engagement, and payment arrangements are made directly between users without OnDeck's involvement.

5. Content Ownership and License

Users retain ownership of any content they submit (e.g., profiles, bios, project briefs). By submitting content, you grant OnDeck a non-exclusive, worldwide, royalty-free license to use, host, display, and share it for the purpose of operating and promoting the platform.

You are responsible for ensuring your content complies with all applicable intellectual property laws.

6. Platform Availability

We strive to maintain a secure and functional platform, but we do not guarantee uninterrupted or error-free access. We may update, suspend, or discontinue portions of the service at any time without notice.

7. Communications

By creating an account, you agree to receive administrative and transactional emails from OnDeck. You may opt out of non-essential communications at any time.

For certain users who opt in, we may also send text message notifications via third-party providers (e.g., Twilio). Standard message rates may apply.

8. Disclaimers and Limitation of Liability

The OnDeck platform is provided "as is" and "as available," without warranties of any kind. To the fullest extent permitted by law, OnDeck disclaims all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent allowed by law, OnDeck shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the platform.

9. Account Termination

You may delete your account at any time. We reserve the right to terminate or suspend accounts for any reason, including violation of these Terms, fraudulent activity, or actions that harm the integrity of the platform.

Upon termination, your right to use the platform ceases immediately, and any content you have posted may be removed at our discretion.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in New Jersey, United States.

11. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will post the revised version with an updated effective date. Your continued use of the platform after such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact:

OnDeck Support

support@workondeck.com
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