Privacy Policy

1. Who We Are

OnDeck provides a digital platform that connects freelance production crew members with project opportunities. This Privacy Policy applies to all users of our website and services.

2. Information We Collect

We may collect the following categories of personal information:

• Full name and contact details (email address, phone number)
• Location, availability, and professional experience
• Role, skills, and qualifications
• Project briefs and application submissions
• Messages and communication via the platform
• Device and usage data (IP address, browser type, access times)

We may also collect cookies and tracking data (see Section 9).

3. How We Use Your Information

We use your information to:

• Facilitate matching between crew members and project opportunities
• Enable communication between users
• Improve and maintain our platform
• Notify users of project updates or activity
• Ensure platform security and prevent misuse

We do not sell your personal information to third parties.

4. Third-Party Service Providers

We use third-party tools solely to operate our services:

• Airtable (data storage)
• Make (Integromat) (workflow automation)
• Softr (site interface)
• Twilio (SMS notifications, if opted in)

Each service provider only processes data on our behalf and under strict confidentiality terms.

5. Cookies and Tracking

We may use cookies and similar tracking technologies to:

• Analyze website traffic
• Understand usage patterns
• Improve user experience

You can control or disable cookies via your browser settings. Note that disabling cookies may affect some site functionality.

6. Do Not Track Signals

Our platform does not currently respond to "Do Not Track" browser signals. However, users may opt out of certain tracking features via cookie preferences or browser extensions.

7. Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Request data portability (in structured, machine-readable format)
• File a complaint with a data protection authority if applicable

To exercise any of these rights, please contact us at support@workondeck.com.

9. Legal Bases (GDPR Users)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Consent (where required, e.g., cookies or optional emails)
• Contractual necessity (e.g., account setup, matching services)
• Legitimate interests (platform operation, fraud prevention)

10. California Consumer Privacy Act (CCPA)

If you are a California resident, you may request:

• Disclosure of what personal information we collect
• Deletion of your personal data
• Information on whether your data was sold (it was not)

To make a request, email support@workondeck.com with the subject line "CCPA Request." We will respond within the time period required by law.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

12. Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect data from children. If we learn that a minor has submitted information, we will promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy periodically. When material changes are made, we will notify users via email or prominent notice on our site. Continued use of the platform constitutes acceptance of the updated policy.